Business Details
20 Years
experience
Emergency
services
Your Trusted Roofing Partner in Murfreesboro, TN
Quality Exteriors has been a trusted name in Middle Tennessee's roofing industry since 2006. Founded by MTSU graduates committed to integrity, our Murfreesboro-based company has grown to serve Nashville, Franklin, and Chattanooga while maintaining family-owned values. As one of the top 1% GAF Master Elite Contractors nationally, we combine 200+ years of collective experience with elite certifications like CertainTeed Shingle Master and GAF GoldElite Commercial Contractor status. Our team specializes in residential and commercial roofing solutions, including storm damage restoration, metal roofing, and asphalt shingle installations.We prioritize transparent communication, offering premium warranties and direct insurance claim assistance. With 360+ five-star reviews and a 4.9-star rating, our commitment to quality craftsmanship and customer satisfaction has earned us recognition as a GAF President's Club awardee. We serve both historic homes and modern commercial properties, emphasizing durable materials, precise installation, and long-term client partnerships.
Services
Roof Replacement
Storm Damage Repair
Commercial Roofing
Window Replacement
Gutter Replacement
Siding Solutions
Metal Roofing
Asphalt Shingle Roofing
Roof Maintenance
Insurance Claim Support
Details
- Year established: 2006
Highlights and features
- 200+ years of combined experience in residential and commercial roofing
- 100% customer recommendation rate with 360+ five-star reviews
- Top 1% GAF Master Elite Contractor with President's Club recognition
- 24/7 emergency storm damage response and insurance claim support
- Premium manufacturer warranties and transparent partnership approach
Associations and certifications
- GAF Master Elite
- CertainTeed Shingle Master
- GAF GoldElite Commercial Contractor
What people say
Spotless cleanup
Professional crew
Thorough explanation
Quick turnaround
Excellent communication
Services
Roof Replacement
Our roof replacement service provides complete installation of premium GAF and CertainTeed shingles, metal roofing systems, and commercial membranes. Certified technicians ensure precise flashing, ventilation, and underlayment installation for maximum durability. We handle permits, debris removal, and insurance coordination while offering lifetime warranties on select materials.
Storm Damage Repair
Available 24/7, our storm damage specialists perform emergency tarping, leak containment, and structural assessments. We document damage for insurance claims and complete repairs using manufacturer-certified materials. Services include shingle replacement, decking repair, and gutter system restoration to pre-storm condition.
Commercial Roofing
We install and maintain commercial roofing systems including TPO, EPDM, PVC membranes, and standing seam metal roofs. Our services cover new construction, roof replacements, and maintenance programs with regular inspections. We offer energy-efficient solutions that meet building codes and provide extended warranties for business property protection.
Insurance Claim Support
Our certified specialists guide clients through the insurance process, providing detailed damage documentation, claim submission, and direct communication with adjusters. We negotiate fair settlements for storm damage and handle payment processing, ensuring coverage for necessary repairs while maintaining transparent pricing.
Gutter Replacement
We install premium aluminum and steel gutter systems with seamless construction and leaf protection features. Our technicians ensure proper pitch and drainage to prevent foundation damage. Services include gutter guard installation, downspout extensions, and custom solutions for residential and commercial properties.
People
Jordan Howell
President
Co-founder with 20+ years in roofing leadership, overseeing operations and strategic growth while maintaining hands-on involvement in major projects.
Justin Howell
Senior Vice President
Co-founder managing day-to-day operations, ensuring quality control across residential and commercial projects throughout Middle Tennessee.
Brandon Byrd
Vice President of Commercial Roofing
Commercial division leader with 15 years of experience directing large-scale roofing projects for businesses and multi-family properties.
Franklin Hammond
Senior Sales Consultant
Experienced residential roofing advisor helping homeowners select optimal materials and financing options for their specific needs.
Lucas Taylor
VP of Restoration
Storm damage specialist managing emergency response teams and coordinating insurance claim processes for residential and commercial clients.
Questions
What roofing services do you offer?
We provide residential and commercial roof replacement, storm damage repair, gutter and window replacement, siding solutions, and preventive maintenance.
Do you handle insurance claims?
Yes, our specialists assist with insurance documentation, claim negotiation, and direct payment processing for storm damage repairs.
What makes you different from other roofers?
We're a GAF Master Elite contractor with 200+ years of combined experience, offering premium warranties and transparent pricing with no hidden fees.
Do you offer emergency services?
Yes, our 24/7 emergency team responds promptly to storm damage and urgent roofing issues across Middle Tennessee.
What areas do you serve?
We serve Murfreesboro, Nashville, Franklin, Chattanooga, and surrounding Middle Tennessee communities for residential and commercial projects.
Reviews (5)
Keith Golden
Jun 08, 2024
Report
Quality exteriors did an excellent job of repairing our home after the Tornado in December of 2023. Franklin Hammond is an excellent Claims Specialist. Jeannie Gudde the Project Coordinator is wonderful to work with. Great Job!
Lee Jones
May 05, 2024
Report
I had a wonderful experience with Quality Exteriors. Zack Primm spent time with me explaining roofing repairs and details He even repaired a problem and would not take a payment. Thank you Zach and Quality Exteriors!
Lee Dortch
Apr 23, 2024
Report
On May 7, 2024 QE Contractors reroofed our townhome; 5413 Perlou Lane, Murfreesboro, Tn.plus 5 others. Outstanding job! Brandon, Jordan and their team of "experienced "roofers showed up at 7:00 a.m and didn't leave until dark thirty.mission accomplished! They installed a new GAF Timberline HD Z shingle with GAF accessories. After 40 years in the roofing industry I know a good contractor when I see one! QE is one and I highly recommend them to anyone needing a new roof! LD
Nicole Sheehan
Apr 17, 2024
Report
Molly was AMAZING! She did almost all the legwork with the insurance company and we were able to get it fully covered. If I didn't have all her knowledge, I'm sure I would have had to pay out of pocket because I was so intimidated to the process. Just had the work done and it looks great! Highly recommend!
Jamshid Khoshnoodi
Apr 11, 2024
Report
Great companies are represented by greater representatives. Jaime Westenbarger is one of the most trusted professionals you can rely on. He goes the extra miles to make sure your home is taken cared of.
