Lacey Roofing

I had an excellent experience with Lacey Roofing. They gave me a very competitive bid, then followed that up with great customer service, and a great looking roof. I appreciate a contractor that knows how important communication is, and Parker was excellent at providing information and being responsive to any questions I had. The polite, hard-working crew showed up right on time, and did a great job in all aspects. Anything that needed to be moved in the yard was put back in place with care. I had taken down my American flag and set it on the patio. I was touched to see that one of the crew had put it back in place before they left. Highly recommend this company!

Lacey Roofing was incredible! I had them replace my roof this spring. Everybody was polite, professional and timely. They provided honest and clear communication throughout the process, and were flexible with my schedule.

We had a pretty large project for residential work, including built in gutter demo, 40+ square, a TPO section, and two chimneys.

These guys showed up on time every day, worked efficiently, got the job done ahead of schedule and made sure we were happy with the work.

They worked with me to make some specific repairs I had asked for, and fixed a couple areas I pointed out gladly.

Haven't had a rain yet, but I'm fairly confident this roof will keep my home dry for a long time.

Thanks guys, really appreciate it.

EDIT: One of the best measures of a company is how they handle mistakes. This morning I noticed a leak around our chimney. I'm a home inspector, and I can honestly say there is no obvious reason for this leak, but it is definitely leaking.

I gave Lacey Roofing a call, and sent some photos. They were at my house in 45 minutes, and had a plan to solve the problem before 11 a.m.

These folks are legitimately the most professional contractors I've ever worked with, and I can't say enough good things about them.

(Also, there is another review on here complaining about price. I got 5 quotes last year, and Lacey Roofing was right in the middle. I'd gladly pay a premium for this level of service, but their pricing was right down the middle. They probably don't charge enough. Good luck calling the cheapest roofer in town to back up their work a year later. Worth every penny.)

Excellent service. Found and corrected all problems for a reasonable price. Excellent quality and clean-up.

Honest, reliable, fair priced, and does quality work! I have used them twice and will not call anyone else!

I had a leaky roof that took one day to repair. The roof looks great. Hopefully no more leaks! The crew was professional and cleaned up all debris. There were communication issues while waiting getting the project scheduled, but everything was resolved. Thank you!

Questions asked were always met with quick and friendly answers (I asked a LOT of questions) and the install happened two months prior to the original scheduled date thanks to some good weather. Price was on the lower side compared to three others I quoted. I inspected the roof itself and the attic crawl space and everything looks fantastic.
** They seem to always (For as long as I recall looking) have a ValPak coupon, make sure to present it when getting an estimate for a nice discount!

This company was great and my new roof looks amazing. I really appreciate how Parker took the time to explain to me all the work they would do to the roof and provided some additional options to add to it. The crew was on time and completed my re-roof in a single day. I am very satisfied with the look and happy that it's done before the winter season. They even cleaned my gutters during the re-roof!

Parker, the company representative, is excellent to work with. He is very personable and knowledgeable, and answered all my questions. The roof installation crew arrived at the scheduled time and got to work immediately spreading tarps around the entire house to catch debris. They worked together, safely and with precision. True professionals. My new roof was installed in a single day, looks incredible and 7-man crew did an excellent job cleaning up. My neighbor has already scheduled an appointment to have a new roof installed. Highly recommend.

We called Lacey Roofing office on a very rainy Friday evening and Heather was very prompt in getting us in contact with Parker, who called us back within the hour. He came out early the next morning to evaluate our room and attic space for the cause of our discolored ceiling. Parker was on time and very professional, even giving us a courtesy call before knocking or ringing our doorbell so early in the morning. Thankfully we didnt need our roof tarped, but if we had, he would have had his team out the same day to keep our roof from leaking. He gave us an insightful review of our aging roof without being pushy or over dramatic about the issues.
I dont understand the 1 star reviews here complaining about not getting calls back....because we had the opposite experience. Lacey Roofing was there for us with peace of mind in January when rain and snow were in the forecast.

Outstanding Company, I have dealt with them since arriving in Lacey. Their service has always been excellent. I highly recommend them to my family and friends. You will not be disappointed.

A very satisfied customer, CB

Great job and Workmanship. They really care about the quality of the work. It is like they are putting a roof on their own home. They hand nailed the shingles!! High tech, high quality underlayment. Fabulous Job, I was very impressed. All the people (Parker Wagner and his crew) were top notch. No surprises in the final bill (I was so impressed). Would highly recommend them to anyone looking for a new roof. Excellent customer service.