Business Details
10 Years
experience
Emergency
services
Trusted Roofing Contractors in Knoxville, TN
Founded in 2016, Smith Roofing & Exteriors & Exteriors has established itself as Knoxville's premier roofing and exterior solutions provider. Our mission stems from a commitment to address the frustrations homeowners face with traditional contracting services, prioritizing transparency, quality craftsmanship, and exceptional customer care. With over 6,500 homes protected and recognized as Owens Corning Platinum Preferred Contractors, we combine decades of industry expertise with top-tier materials to deliver durable, code-compliant solutions.Our team undergoes rigorous background checks and specialized training, ensuring every project meets our exacting standards. Backed by industry-leading warranties and a BBB Complaint-Free Record, we extend our expertise beyond roofing to include siding, decks, gutters, and windows, offering comprehensive exterior protection tailored to East Tennessee's unique climate. Our dedication to community extends beyond our work, supporting local initiatives that strengthen the neighborhoods we serve.
Services
Roof Replacements
Metal Roofing
Commercial Roofing
Chimney Repair
Deck Installation
Siding Replacement
Gutter Services
Window Replacement
Details
- Year established: 2016
Highlights and features
- Locally owned and operated since 2016
- 6,500+ homes protected across East Tennessee
- Top-rated with 640+ 5-star reviews on Google
- Insured, bonded, and licensed general contractor
- Offers industry-leading materials and workmanship warranties
Associations and certifications
- Owens Corning Platinum Preferred Contractor
- TAMKO Pro Diamond Certified Contractor
- James Hardie Elite Siding Contractor
- BBB Complaint-Free Record
- Deckorators Certified Pro Contractor
What people say
Professional and courteous
Excellent workmanship
Quick response time
Transparent pricing
Outstanding customer service
Services
Roof Replacements
Our roof replacement services combine premium materials with expert installation to ensure lasting protection against East Tennessee's unpredictable weather. We handle complete tear-offs and installations with meticulous attention to detail, using products like Owens Corning shingles that offer enhanced durability and energy efficiency. Each project includes comprehensive inspections, clear pricing breakdowns, and financing options to accommodate different budgets while improving home value and weather resistance.
Emergency Roof Repairs
We specialize in rapid response to storm-related roof damage, offering same-day inspections and temporary protection solutions. Our team identifies and resolves issues like missing shingles, leaks, and water intrusion with permanent fixes that prevent future complications. Using advanced diagnostic techniques, we document damage for insurance claims while maintaining transparent communication throughout the repair process.
Metal Roofing
Our metal roofing solutions provide decades of low-maintenance protection with energy-efficient benefits. We offer multiple system options including Tuff-Rib and Image II standing seam, along with ProVia premium metal products that mimic traditional materials. Each installation includes expert consultation on style choices and performance features tailored to residential and commercial properties in varying climate conditions.
Commercial Roofing
We deliver customized commercial roofing solutions for TPO, EPDM, and coating systems that minimize business disruption. Our services focus on code compliance, extended system lifespan, and leak prevention through proper installation techniques. We prioritize rapid project completion while maintaining safety standards and providing maintenance programs to protect commercial investments.
Siding Replacement
Our siding services enhance home protection and energy efficiency using premium fiber cement and vinyl materials. We offer James Hardie products with limited lifetime warranties, along with vinyl options that combine durability with low maintenance. Each project includes precise matching for existing structures and expert installation that improves weather resistance while boosting curb appeal.
People
Chris Smith
Founder & Owner
With over a decade of home services experience, Chris founded Smith Roofing & Exteriors & Exteriors in 2016 to address industry shortcomings he encountered managing personal projects. He leads our team of certified professionals, emphasizing transparent communication and quality craftsmanship while maintaining active involvement in community development initiatives.
Questions
What factors determine the cost of a new roof in Knoxville?
Roof size, slope, material selection, and necessary repairs affect pricing. We provide detailed estimates with financing options before any work begins.
How long does roof installation typically take?
Most residential projects complete in 1-3 days depending on complexity, weather, and crew size. Commercial installations vary based on system type and building size.
Do you offer warranties on roofing services?
Yes, we provide manufacturer warranties on materials and our own workmanship warranties that exceed industry standards.
Can you work with insurance companies for storm damage claims?
Yes, we collaborate directly with insurers and have team members with claims adjuster experience to streamline the process.
How do you protect property during roofing projects?
We use landscaping protection, strategic material placement, and thorough cleanup including nail removal to minimize property impact.
Reviews (5)
P. G.
Jun 20, 2026
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Everyone at Smith's was so nice! From the point of sale with John, Bennett in the office, and to our project manager Sam with his various crews! We had pretty much a full exterior update, and while it was mostly to address some problem areas, this project has greatly improved our curb appeal. Sam was incredibly responsive to each and every text or call, and addressed our concerns as they arose. We have high standards on quality of work, and Sam made sure our expectations were met! He was professional, respectful and willing to discuss options for problem areas. We appreciate his oversight!
Matthew Jagnow
Jun 18, 2026
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When starting to think about replacing our roof, we received three quotes from different companies, all of which were in a similar price range. The differentiator with Smith was Jordan who handled the sales process. The first time Jordan came out, he noticed a potentially leaky pipe boot. Instead of using this as the case to build urgency on a new roof, he patched the boot and only mentioned it in passing when I asked him about the urgency of the roof replacement.
He went above and beyond to make sure we were happy with our selection and that we made the right decisions for our house. We decided to go with Certainteed Landmark Pro (Espresso) due to the thicker profile and color options along with a full gutter replacement (Bronze). Our install was pushed back a week due to heavy rain, but our installation foreman, Joe remained in close contact and shockingly got our project wrapped up the following week.
The team worked incredibly quickly and did a fantastic job all around. The project was on-time, on-budget, and the team made sure everything was cleaned up and better than when they arrived. Highly recommend Smith all around.
He went above and beyond to make sure we were happy with our selection and that we made the right decisions for our house. We decided to go with Certainteed Landmark Pro (Espresso) due to the thicker profile and color options along with a full gutter replacement (Bronze). Our install was pushed back a week due to heavy rain, but our installation foreman, Joe remained in close contact and shockingly got our project wrapped up the following week.
The team worked incredibly quickly and did a fantastic job all around. The project was on-time, on-budget, and the team made sure everything was cleaned up and better than when they arrived. Highly recommend Smith all around.
Jana Martin
May 05, 2026
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We just had Smith Roofing do a full exterior update on our house, and we could not be happier. I mean, look at it! Our project manager, Sam, was absolutely incredible from start to finish. He kept us informed every step of the way, answered all of our questions, and made the whole process feel way less overwhelming than we expected. Hes a perfectionist, and so caring and kind. The crew was professional, worked hard, and the quality shows. It truly looks like a brand new house. The whole experience was great, and we are already planning our next project! Highly recommend these guys!!!
Michael Sames
Apr 30, 2026
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Sam and his crew were amazing!! They installed new soffit, fascia, gutters, downspouts, and gutter screens, removed wood siding and trim on portions of our home and replaced it with low maintenance Hardy board, and painted the Hardy board to match the rest of the home. Sam gave us daily updates on progress and called or texted when something unexpected was discovered. Sam, and Chris, gave us great suggestions on options for the work we wanted done before work began. Sam, Chris, and the crew were professional and enjoyable to work with. I am already planning to use Smith for other work on our home!
R. U. Ready
Apr 21, 2026
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Had Smith build us a new covered deck and then install a standing seam metal roof on our home. From the initial consultation to the final walkthrough, our experience was fantastic. Working with Austin on our deck and Brad for the roof was a pleasure. We felt like they made our vision of what we wanted their mission and did so professionally and with high quality. Couldn't recommend them enough!