Business Details
27 Years
experience
Your Trusted Partner for Roofing & Siding Solutions in Knoxville
At Exterior Home Solutions, we have dedicated ourselves to excellence in exterior home renovations since 1999. As a family-owned business rooted in East Tennessee, we prioritize treating our clients like family while safeguarding their most significant investmenttheir homes. Our team of skilled professionals brings decades of combined experience to every project, ensuring meticulous craftsmanship and personalized service. As Owens Corning Platinum Preferred Contractors, we uphold the highest standards of quality and reliability, offering peace of mind through certified materials and workmanship. We serve residential and commercial clients within a 75-mile radius of Knoxville, delivering tailored solutions for roofing, siding, gutters, windows, and custom garage installations.Our commitment to transparency, customer education, and ethical business practices has earned us a BBB A+ rating and over 350 five-star reviews. From initial consultation to project completion, we emphasize clear communication, timely execution, and guaranteed satisfaction. Our 25-year legacy reflects our unwavering dedication to protecting homes while enhancing their beauty and value through superior exterior solutions.
Services
New Roof Installations
Siding Repairs
Gutter Installations
Window Replacements
Custom Garage Builds
Insurance Claim Work
Roof Repairs
Exterior Renovations
Details
- Year established: 1999
Highlights and features
- 25+ years of local expertise in exterior home renovations
- Owens Corning-certified installations with premium materials
- Dedicated project managers for personalized service
- BBB A+ rated with 350+ five-star reviews
- Comprehensive insurance claim assistance available
Associations and certifications
- Owens Corning Platinum Preferred Contractor
- BBB A+ Rating
What people say
Knowledgeable staff
Excellent workmanship
Professional team
Timely installation
Great communication
Services
New Roof Installations
We specialize in complete roof replacements using premium materials like dimensional shingles, metal roofing, and EPDM/TPO systems. Our Owens Corning-certified installers ensure proper ventilation, waterproofing, and energy efficiency. Each project includes a detailed inspection, material selection guidance, and a 5-year workmanship warranty, providing lasting protection against East Tennessee's weather conditions.
Siding Repairs
Our team handles all siding maintenance needs, from minor repairs to full replacements. We work with vinyl, LP SmartSide, and James Hardie fiber cement materials, ensuring proper installation to prevent water intrusion and maintain structural integrity. Services include damage assessment, material matching, and seamless integration with existing exterior features for homes across Knoxville and surrounding areas.
Insurance Claim Work
We streamline the insurance claim process for storm-damaged properties, providing professional documentation and direct communication with adjusters. Our certified inspectors identify hidden damage, prepare detailed estimates, and coordinate repairs from start to finish. This service ensures homeowners receive full coverage for necessary repairs while minimizing out-of-pocket expenses and administrative stress.
Window Replacements
We offer energy-efficient window replacements that improve home comfort and reduce utility costs. Our selection includes vinyl, wood, and fiberglass frames with various customization options. Professional installation ensures proper sealing against weather elements, enhanced curb appeal, and improved insulation performance for both residential and commercial properties in East Tennessee.
Custom Garage Builds
Our custom garage construction service creates durable, functional spaces tailored to client specifications. From design consultation to final build, we use quality materials that match existing home architecture. Options include storage solutions, workshop areas, and vehicle protection features. Each project receives the same attention to detail and craftsmanship that has earned us our reputation in the Knoxville area.
People
Jeff Headrick
Owner
With over 25 years in exterior construction, Jeff co-founded Exterior Home Solutions to provide reliable roofing solutions for East Tennessee homeowners. His hands-on approach ensures every project meets strict quality standards while maintaining personal accountability to clients.
Katrina Headrick
Owner
As co-owner, Katrina oversees operations and client relations, leveraging her construction management expertise to maintain service excellence. She ensures seamless project coordination and customer satisfaction through transparent communication and ethical business practices.
Dustin Woodson
Owner
Dustin brings specialized knowledge in exterior systems and material technology, guiding product selection and installation techniques. His focus on innovation and quality control helps deliver durable, code-compliant solutions that exceed industry standards for Knoxville-area properties.
Josh James
Owner
Josh manages technical operations and crew training, ensuring proper execution of complex exterior projects. With a background in construction supervision, he maintains safety protocols and craftsmanship standards across all residential and commercial installations in our service area.
Eric Spradlin
Project Manager
Certified roofing specialist with 15+ years experience, Eric coordinates project timelines and client communications. His expertise in damage assessment and system integration ensures efficient, accurate installations that align with homeowner expectations and budget requirements.
Questions
What areas do you service?
We serve Knoxville and surrounding areas within a 75-mile radius, including Crossville, Maryville, Oak Ridge, and Morristown.
Are you licensed and insured?
Yes, we maintain full licensing and liability insurance, with Owens Corning Platinum Preferred Contractor certification for roofing excellence.
Do you handle insurance claims?
Yes, we assist with storm damage insurance claims, providing documentation and direct adjuster communication to simplify the process.
What roofing materials do you offer?
We install dimensional shingles, metal roofing, EPDM/TPO systems, and provide specialty options through our manufacturer partnerships.
How long does a roof replacement take?
Most residential replacements complete in 1-3 days, depending on roof size, weather conditions, and material availability.
Do you offer financing options?
Yes, we provide financing programs through approved lenders to help homeowners manage exterior renovation costs.