Business Details
8 Years
experience
Emergency
services
Trusted Roofing Solutions in Dacula, GA
At Good Shepherd Roofing, we approach every project with a commitment to excellence rooted in over seven years of dedicated service to the Greater Atlanta area. Our team combines decades of collective experience with a passion for delivering durable, high-quality roofing solutions tailored to each client's unique needs. We specialize in navigating insurance claims with transparency, ensuring homeowners receive fair compensation while minimizing stress during repairs or replacements. Our reputation as the 2020-2024 Best of Gwinnett awardee reflects our unwavering dedication to craftsmanship, using premium materials from trusted brands like Atlas and GAF to create long-lasting roofing systems.From emergency tarping services to comprehensive commercial roofing solutions, we prioritize clear communication, ethical practices, and community trust. Our customer-centric approach extends to flexible financing options and a 24/7 response team ready to protect properties from storm damage. With a proven track record of resolving complex roofing issuesfrom persistent leaks to hail damagewe've earned the loyalty of hundreds of satisfied homeowners. Our team's expertise in both residential and commercial projects, including TPO roofing and gutter guard installations, positions us as a full-service exterior solutions provider committed to safeguarding your investment.
Services
Roof Replacement
Roof Repairs
Gutter Installation
Commercial Roofing
Emergency Tarping
Insurance Claims
Tree Services
Gutter Guards
TPO Roofing
Metal Roofing
Details
- Year established: 2018
Highlights and features
- We offer over 7 years of specialized roofing expertise in Georgia's climate challenges
- Our team provides 24/7 emergency response for storm damage protection
- We guarantee transparent insurance claim navigation with dedicated support
- We use premium materials from Atlas and GAF with lifetime warranty options
- Our customer-centric process includes flexible financing and no-pressure consultations
What people say
Honest, professional service
Excellent job on repairs
No debris left behind
Flexible payment options
Prompt insurance assistance
Services
Roof Replacement
Our roof replacement service combines premium materials with expert installation for lasting protection. We specialize in asphalt shingles, metal roofing, and TPO systems tailored to Georgia's weather patterns. With lifetime warranty options from trusted brands like Atlas and GAF, our team ensures proper ventilation and underlayment for maximum durability. We handle complete tear-offs and installations while navigating insurance claims to minimize out-of-pocket costs for homeowners.
Roof Repairs
From minor leaks to major storm damage, our repair services restore roof integrity efficiently. We address flashing issues, pipe boot replacements, and fascia damage using matching materials for seamless results. Emergency tarping prevents further damage during active leaks, while our insurance documentation support streamlines claim approvals. Regular maintenance services extend roof lifespan and prevent costly replacements.
Commercial Roofing
We provide tailored commercial roofing solutions for industrial, multi-family, and retail properties. Our expertise includes TPO membrane installations for flat roofs and durable metal systems for warehouses. The process begins with detailed inspections followed by customized proposals that balance budget constraints with longevity requirements. We coordinate large-scale projects with minimal business disruption while maintaining compliance with commercial building codes.
Insurance Claims
Our insurance claim specialists guide homeowners through storm damage documentation and negotiations. We conduct thorough inspections to identify hail and wind damage, then prepare detailed reports for adjusters. Our team advocates for fair settlements while handling all communication with insurance companies. This service ensures proper coverage for repairs or replacements without compromising quality or materials.
Emergency Tarping
Available 24/7 for urgent roof damage, our emergency tarping service prevents water intrusion after storms. Certified technicians quickly secure damaged areas with industrial-grade materials, then provide temporary protection until permanent repairs can be made. This service includes safety assessments and documentation for insurance claims, ensuring properties remain secure during Georgia's severe weather seasons.
People
Doug Ingram
Founder
With over 15 years in the roofing industry, Doug established Good Shepherd Roofing to combine technical expertise with ethical business practices. His leadership has grown the company into a five-time Best of Gwinnett recipient while maintaining hands-on involvement in complex projects.
Dustin Taylor
General Manager
Dustin oversees daily operations and quality control, ensuring every project meets the company's high standards. His background in construction management and customer service drives the team's commitment to timely, transparent service across residential and commercial sectors.
Mario Saavedra
Production Manager
Mario manages field operations and crew coordination, bringing technical precision to every installation. His expertise in roofing systems and safety protocols ensures efficient execution of both small repairs and large-scale replacements across Georgia's diverse climate conditions.
Jordan Harris
Sales Representative
Jordan serves as primary client contact for residential projects, combining product knowledge with personalized service. His responsiveness and problem-solving approach have earned numerous five-star reviews for making complex roofing decisions straightforward for homeowners.
Tracy Clark
Office Manager
Tracy coordinates scheduling and client communications, maintaining the company's reputation for prompt, organized service. Her attention to detail ensures seamless coordination between field teams, insurance providers, and homeowners throughout the project lifecycle.
Questions
How can I tell if my roof needs replacement?
Look for multiple leaks, missing shingles, water stains on ceilings, or hail damage. Schedule a free inspection if you notice these signs.
Do you handle insurance claims?
Yes, we document storm damage and guide you through the insurance process to maximize coverage for repairs or replacements.
What roofing materials do you offer?
We install asphalt shingles, metal roofing, TPO membranes, and cedar shake options with various warranty periods and styles.
Are emergency services available?
Our 24/7 emergency tarping service protects properties from immediate water damage after storms or sudden roof failures.
Do you provide commercial roofing?
Yes, we specialize in commercial TPO, metal roofing, and maintenance programs tailored to business property requirements and timelines.
What payment options exist?
We offer financing plans and work with insurance payouts to accommodate different budget needs for residential and commercial projects.
